Privacy Policy

This Privacy Policy explains how Apex Exterior Solutions Inc. ("we," "us," or "our") collects, uses, and protects any information you give us when you use our website, apexextsolutions.com. We are committed to ensuring that your privacy is protected.

1. Information We Collect

We only collect information that helps us provide you with a quote, schedule service, or improve our website experience.

A. Personal Information You Provide

We collect personal information that you voluntarily provide to us when you fill out forms on our website (e.g., "Contact Us"), send us emails, or call us. This information may include:

Contact Information: Name, email address, phone number.
Property Information: Service address (street address, city, and province), which is necessary for providing accurate roofing or exterior service quotes.
Project Details: Information about your requested services, such as roof/exterior type, specific needs, or timing of the project.

B. Information Collected Automatically

When you visit our website, certain non-personal information is collected automatically, primarily for website analytics and performance. This may include:

Usage Data: Your IP address, browser type, operating system, time spent on pages, and the pages you visited.
Cookies: Small data files stored on your device that help us improve your experience (e.g., remembering your preferences) and analyze website traffic. You can choose to disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To Provide Quotes & Services: To contact you regarding your request for a quote, schedule appointments, and perform the roofing or exterior services you hire us for.
Customer Service: To respond to your questions, comments, or technical support requests.

3. Sharing Your Information

We do not sell, rent, or lease your Personal Information to third parties for their marketing purposes.

We may share your information only when necessary to perform our services or as required by law:

Service Providers: We may share your information with trusted third-party partners who perform services on our behalf, such as website hosting, analytics processing (like Google Analytics), or payment processing. These parties are obligated to keep your information confidential and use it only for the purposes we direct.
Legal Compliance: We may disclose your information if required to do so by law, subpoena, or if we believe that such action is necessary to comply with legal obligations or protect our rights.

4. Data Security

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

Access, Update, or Delete: You may request to review, update, or ask us to delete the personal information we have collected from you.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: inquiries@apexextsolutions.com